Contact Us
atrify GmbH, Maarweg 165, 50825 Cologne

Support Pass
For inquiries about publishing UI, Standard Excel, Validation Rules, approval UI
European customers:
+49 221 93373-333 option 1
Monday - Friday, 8:00 - 18:00 CET/CEST
Except on EU-wide public holidays
North and South American customers:
+1 800 805-0763 option 1
(toll-free number)
Monday - Friday, 8:00 - 20:00 EST/ EDT Except on US national holidays

Technical support
For inquiries about Machine to Machine (M2M), partners, GS1 member organizations
European customers:
Monday - Friday, 8:00 - 18:00 CET/CEST
Except on EU-wide public holidays
North and South American customers:
+1 800 805-0763 option 1
(toll-free number)
Monday - Friday, 8:00 - 20:00 EST/ EDT Except on US national holidays
customers in the Asia-Pacific region:
Monday - Friday, 7:00 - 19:00 AEST/AEDT
Except on APAC-wide holidays

Sales

access management
For requests for password changes, applications for new and additional users, change of name
(For customers with existing license or service agreement)

Reception
+49 221 93373-100
