Information about our solutions
Release Notes
Here you will find all information about future, current and past releases.
FAQs
Here you will find frequently asked questions in one convenient place.
Download Center
In our Download Center you will find documentation on our solutions.
Contact the support
Support Pass
For questions regarding the user interface of the atrify publishing and atrify approval, Excel tables and our validation rules, please contact:
European customers:
+49 221 93373-333 Extension 1
Monday - Friday, 8:00 - 18:00 CET/CEST (except EU-wide public holidays)
North and South American customers:
+1 800 805-0763 ext. 1 (toll-free)
Monday - Friday, 8:00 a.m. - 8:00 p.m. EST/ EDT (except U.S. national holidays)
Technical support
For enquiries about Machine to Machine (M2M), partners, GS1 member organisations please contact:
European customers:
Monday - Friday, 8:00 - 18:00 CET/CEST
(except EU-wide public holidays)
North and South American customers:
+1 800 805-0763 ext. 1 (toll free)
Monday - Friday, 8:00 a.m. - 8:00 p.m. EST/ EDT
(except U.S. national holidays)
Customers in the Asia-Pacific region:
Monday - Friday, 7:00 a.m. - 7:00 p.m. AEST/AEDT
(except APAC-wide public holidays)
access management
For enquiries regarding password changes, application for new and additional users, change of name
(for customers with an existing licence or service contract), please contact: